Refund policy

Returns & Exchanges

Due to the handmade nature of our products, all sales are final.

We do not accept returns or exchanges unless an item arrives damaged or incorrect.

Damages & Issues

Please inspect your order upon delivery and contact us within 5 days of receipt if your item arrives damaged, defective, or incorrect. Include photos of the item and packaging so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Custom, personalized, engraved, and logo items are non-refundable and non-returnable.

We are also unable to accept returns on sale items, gift cards, or used products.

Refunds & Replacements

If your item arrives damaged or incorrect, we will review the issue and, if approved, provide a replacement, store credit, or refund at our discretion.

For assistance, please contact us at uncommonwick@gmail.com.

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